Notices

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LINKS TO OUTSIDE WEBSITES
 
Community Service Credit Union (CSCU) provides convenient links to selected websites not controlled or operated by us. CSCU assumes no responsibility for the content or availability of linked sites.  Please be advised that Community Service Credit Union does not represent either the third party or you, the member, if you enter into a transaction with a third party.  The privacy and security policies of linked sites may differ from those practiced by Community Service Credit Union. 
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IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW ACCOUNT
 
As part of the USA PATRIOT Act, signed into law October 2001, Community Service Credit Union is implementing new security measures that protect you and your credit union. Federal Law requires all financial institutions to implement specific procedures t
* Obtain, verify and record a person's identity when opening an account;
* Maintain records of information used to verify a person's identity;
and
 
* Determine if the person opening an account appears on any lists of known terrorist suspects provided by a government agency.
 
What this means for you: When you open an account, we will ask for your legal name, address, date of birth and other information that will allow us to identify you. We will also ask to see your valid drivers license or other approved identifying documents.
 
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Email phishing scam alert:

A recent phishing e-mail appearing to be from the National Credit Union Administration (NCUA), is targeting consumers' at some credit unions, and their fear of security relating to the recent TJX Companies data breach.  While no such email has been reported by CSCU members, please be aware that we will never solicit PIN or account number information via email.  The false e-mail  discusses the TJX Companies data breach, which was made public in January. The breach incidents spanned periods from 2003 through 2006. The phish e-mail gives the wrong dates for the breach and says Visa notified NCUA in January about the breach.

The notice warns that "magnetic strip information was being stored and your PIN may have been captured" and "strongly" urges NCUA's "members" to update their information within the next 48 hours.

This false e-mail asked for the recipient to click on a link to verify their credit union account registration. If the recipient proceeded to do so, the link directed them to a false website and asked for their credit union account number and PIN, along with other personal information.

If you responded to such an e-mail and provided any confidential account information, please notify your card issuer immediately. You should also change your account's PIN, and or request to close and get a new card.

Loss Prevention Recommendations:

If you receive an unsolicited e-mail alleging to be from the NCUA, please note:

  • Remind your members that NCUA does not ask credit union members for personal account information.
  • Anyone who has received a fraudulent phishing e-mail purportedly from NCUA should forward the entire e-mail message to Phishing@ncua.gov.
  • Do not open any attachments to the e-mail, in case they contain malicious code that will infect your computer.
  • If you have received this, or a similar hoax, please file a complaint at www.ic3.gov.
    • Remember, CSCU will never solicit personal/private information via e-mail.
    • Use the  FTC (Federal Trade Commission) web site, www.onguardonline.gov.
      • Look at the  interactive quizzes designed to enlighten you about identity theft, phishing, spam and online-shopping scams.
      • Elsewhere on the site, you can find detailed guidance on how to monitor your credit history, use effective passwords and recover from identity theft.
      • If you have been victimized by a spoofed e-mail or web site, you should contact your local law enforcement, US Postal Inspector, or FBI.
 

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