Contact Us
TEXT
Have a general question on the go? Now you can text us! View the details here. Message & Data rates may apply.
Text us at 936-207-2996.
- Online and Mobile Assistance during lobby hours
- General Questions and Inquiries
PERSONALIZED RESERVATIONS
Want to bank at a specific time? Schedule us in and skip the lines!
Schedule your next Reservation anytime.
VIDEO CALL
Go virtually face-to-face with local staff during business hours from your mobile, tablet, or desktop device.
Launch your Video Banking call.
WALK-IN CONSULTATIONS
Walk-Ins are available 9 AM to 4 PM Monday-Friday for:
- Account & Loan Consultations
- Debit Card Pickup
- Online & Mobile Assistance
View our Lobby Hours & Locations to plan your preferred stop.
Or go ahead and schedule a Personalized Reservation to save time.
CHAT
Our 24/7 Web Chat feature is available to you on mobile, tablet, and desktop devices.
CALL
Local: 936-295-3980
Speak with local staff during business hours or reach a representative in our 24-Hour Assistance Center.
- Dial by Name Directory
- General account inquiries
- Request a check withdrawal from your account
24-Hour Self-Service Information
Tele-Access – Call 936-295-3980 Option 6
(Must login for use)
Text Banking – Text 71826 for account history and balances
(Must register via Online Banking)
Debit Cards
Activation and PIN Change – Call 800-992-3808
Lost or Stolen Debit Card – Call 800-472-3272
Insurance -TruStage
Call – 855-483-2149
Follow us on social media! Appointments Appointment