Contact Us

TEXT

Have a general question on the go? Now you can text us! View the details here. Message & Data rates may apply.  
Text us at 936-207-2996.
  • Online and Mobile Assistance during lobby hours
  • General Questions and Inquiries

PERSONALIZED RESERVATIONS

Want to bank at a specific time? Schedule us in and skip the lines!   
Schedule your next Reservation anytime.

VIDEO CALL

Go virtually face-to-face with local staff during business hours from your mobile, tablet, or desktop device.
Launch your Video Banking call.

WALK-IN CONSULTATIONS

Walk-Ins are available 9 AM to 4 PM Monday-Friday for:

  • Account & Loan Consultations
  • Debit Card Pickup
  • Online & Mobile Assistance
View our Lobby Hours & Locations to plan your preferred stop.
Or go ahead and schedule a Personalized Reservation to save time.

CHAT

Our 24/7 Web Chat feature is available to you on mobile, tablet, and desktop devices.

CALL 

Local: 936-295-3980

Speak with local staff during business hours or reach a representative in our 24-Hour Assistance Center.

  • Dial by Name Directory
  • General account inquiries
  • Request a check withdrawal from your account

24-Hour Self-Service Information

Tele-Access – Call 877-230-4158  
(Must login for use)
Text Banking – Text 71826 for account history and balances
(Must register via Online Banking)

Debit Cards

Activation and PIN Change – Call 800-992-3808
Lost or Stolen Debit Card –  Call 800-472-3272

Insurance -TruStage

Call – 855-483-2149
 
 
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